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We purchased a 2014 Nissan Sentra S, the basic Sentra model. We spent at least 2 hours negotiating the terms, because the salesman, and then the manager, kept increasing the price. When they found out that my wife is not American, they took advantage of us both by basically frightening us into signing the financing agreement. They automatically increased the interest rate and the terms, and then took me into a separate room, closed the door, and told me that they need to look into her background before we can purchase the car. The salesman and manager said that they will contact IRS to see her legal status, and that we might have to pay more for the car, even though I was financing, and not my wife, but her name was to be on the title.

After about an hour of separating us and dealing with us individually (are they the police? did we commit a crime?), they finally said to us that we can purchase the car but that the interest would be slightly higher and they increased monthly payment by $80/month. When we were hesitant about buying the car and were thinking about leaving, the manager told us that if we leave, our credit score will go down substantially because the bank will think we are poor, and that if we go shopping to a different dealership our credit score will keep going down.

After another hour of back and forth, they ended up increasing our payment from the original amount we negotiated. The pressure that was exerted upon us, together and separately, was absolutely tremendous. We ended up getting a really bad deal. This week we went back to the dealership because we wanted to trade in our car to bring the payments down. The car had 10,000 miles on it and only driven for a year. We found out that we had over -$7,000 depreciation in the car (in one year with the car being brand new). They refused to work with us and said we will accept your car back but now your payment for a new car, lease or financing, would be much higher. They were trying to pressure us to get a basic Nissan Versa for over $400/month with $1,000 down! That is outrageous. When I told the manager that I can lease an Infiniti for that price he just said, "Really, huh." They refused to work with us, and wanted to rip us off the second time.

It is not possible for a brand new car, with 10,000 miles on it, to depreciate almost 50% in the first year. The explanation: we were ripped off. Avoid this company. Nissan is a great company, but the dealership is awful. If you want a Nissan, go to a different dealership.

Reason of review: Pricing issue.

Monetary Loss: $7000.

Preferred solution: Let the company propose a solution.

Location: Celebration, Florida

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